Privacy Policy
SparkFuse Contractors is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you use our website, or our services, in accordance with the UK GDPR and the Data Protection Act 2018.
1. Who We Are
Business Name: SparkFuse
Email: info@sparkfuse.co.uk
Website: https://sparkfuse.co.uk
If you have any questions about this policy or how your data is handled, please contact us using the details above.
2. Information We Collect
We may collect and process the following types of personal data:
- Full name & Email address
- Phone number & Property address
- Billing and payment details
- Service and booking details
- Communication history
- IP address and website usage data
• Any other information you provide via forms, bookings, or email.
3. How We Use Your Information
- Provide and manage our electrical, gas, fire safety, and certification services
- Process bookings, payments, and invoices
- Communicate with you about appointments, reports, and certificates
- Issue compliance certificates and related documentation
- Improve our website and customer experience
- Comply with legal and regulatory requirements
- Prevent fraud and maintain website security
4. Legal Basis for Processing
- Contractual necessity: To deliver services you request
- Legal obligation: To comply with applicable laws
- Legitimate interests: To operate and improve our business
- Consent: Where you have explicitly agreed
5. Sharing Your Information
We do not sell or rent your personal data. We may share your data with:
- Qualified engineers and contractors involved in your service
- Payment providers (e.g., Stripe, PayPal, WooCommerce)
- Regulatory authorities where required by law
- IT and website service providers for maintenance and support
All third parties are required to handle your data securely and in accordance with the law.
6. Data Retention
- Service & Certification records: As required by law
- Financial records: Up to 7 years (for HMRC compliance)
- Marketing data: Until you unsubscribe
7. Your Data Protection Rights
Under UK GDPR, you have the right to:
8. Cookies and Tracking
Our website may use cookies to:
- Improve website functionality
- Analyse website traffic
- Enhance user experience
You can manage or disable cookies through your browser settings. For more details, please refer to our Cookie Policy (if applicable).
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.
10. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy policies or content.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
12. Contact Us Regarding Data
If you have any concerns about data protection, please contact:
Privacy Framework — Last Verified May 2026